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Customer Service

Customer Service

We appreciate the opportunity to earn your business. In support of your visit, DuPage Flight Center is committed to providing exceptional customer service, premier facilities, and a full range of amenities.

Passenger Services and Amenities

  • Upscale passenger lounge
  • Full concierge support with access to over 60 dining, hotel, shopping and event options
  • Preferred hotel rates at more than seven hotels within a four-mile radius of the FBO
  • On-site ground transportation
  • Complimentary Starbucks® coffee and bottled water
  • On-site U.S. Customs and Border protection, available 24/7
  • Executive meeting space available

Crew Services and Amenities

  • Dedicated flight crew and VIP lounges
  • Complimentary crew car
  • Private snooze room
  • Flight Planning area with WSI Pilotbrief
  • Fitness room featuring Precor® equipment, dumbbells, lockers, fresh towels, and shower facilities
  • Television room with theater-style recliners
  • Kitchen facilities
  • Complimentary Wi-Fi
Schedule an Arrival

At Your Service, 24/7

Our team is staffed 24/7 to meet your schedule. If there is anything we can do to assist you, please don’t hesitate to ask. Thank you for choosing DuPage Flight Center and allowing us to support your operations.